Help and legal information · Aide et informations légales
Write to contact@cibeleinc.com. We answer in English and in French, usually within two business days.
How do I subscribe? Open any locked practice, or go to Account and tap Pulmona+. Two plans are offered: monthly and yearly, both with a free first week.
I already paid but the app does not unlock. Go to Account and tap “Restore my purchases”. Make sure you are signed in to the App Store with the Apple Account that made the purchase.
How do I cancel? Subscriptions are managed by Apple, not by us: iPhone Settings → your name → Subscriptions → Pulmona. Cancelling there stops the renewal; access continues until the end of the paid period.
How do I delete my account? In the app: Account → Delete my account. It is immediate and needs no email. Note that deleting the account does not cancel an App Store subscription — cancel it separately, as above.