Billing, renewal, cancellation and refunds.
This Refund & Subscription Policy explains the subscription, billing, cancellation, and refund terms applicable to Pulmona.
Pulmona may offer the following standard subscription options:
The currency and applicable price displayed to a user may depend on the user's location, payment platform, app store, or applicable pricing configuration.
The final price presented at checkout controls the transaction.
Applicable taxes may be included in the displayed price or added separately depending on the jurisdiction and payment platform.
Subscriptions may automatically renew at the end of each billing period unless canceled before renewal.
A monthly subscription generally renews monthly. A yearly subscription generally renews annually.
The applicable renewal price and terms will be presented before purchase where required by law.
Users may cancel their subscription using the subscription-management functionality provided by the platform through which they purchased Pulmona.
Cancellation should be completed before the next renewal date to prevent the next charge.
Unless otherwise required by law, cancellation generally prevents future renewal but does not automatically refund a billing period that has already begun.
If Pulmona offers a free trial or promotional subscription, the applicable terms will be clearly presented before enrollment.
If the trial converts into a paid subscription, the user will be informed of:
Except where required by applicable law, subscription payments are generally non-refundable once the applicable billing period has begun.
We may provide refunds where appropriate, including in cases involving:
Nothing in this Policy limits mandatory consumer rights under the laws applicable to you.
Depending on your jurisdiction, you may have statutory rights concerning:
EU and EEA consumers may have additional statutory rights concerning digital services and consumer contracts.
Those rights remain unaffected by this Policy.
If a recurring payment fails, the applicable payment processor or app store may attempt to process the payment again.
If payment remains unsuccessful, access to paid features may be restricted.
CIBELE, Inc. may change subscription prices.
Where required by law, users will receive appropriate notice of material price changes.
Where applicable, users may cancel before the new price takes effect.
If Pulmona is purchased through an app store or third-party platform, that platform's billing, cancellation, and refund procedures may apply.
The applicable platform may be responsible for processing the payment and refund.
CIBELE, Inc.
contact@cibeleinc.com