Pulmona — Help and legal

Privacy Policy

What information we collect and how it is used.

This Privacy Policy explains how CIBELE, Inc. ("CIBELE," "Pulmona," "we," "us," or "our") collects, uses, stores, and protects personal information when you use Pulmona. Privacy contact: contact@cibeleinc.com.

1. Information We Collect

Depending on how you use Pulmona, we may collect the following information.

1.1 Account Information — if an account is required, this may include:

1.2 Subscription Information — if you purchase a subscription, we may receive:

Payment-card information may be processed directly by a third-party payment provider or app store.

1.3 Breathing Session Information — information concerning your use of the application, including:

This information describes your use of Pulmona and is not necessarily health information.

1.4 Technical Information — we may automatically collect:

1.5 Customer Support — if you contact us, we may collect your email address, name, message, attachments, and information necessary to respond.

2. Health-Related Information

Pulmona is designed as a general wellness and relaxation application.

We do not require users to provide a medical diagnosis in order to use the core breathing experience.

Unless expressly stated otherwise, Pulmona does not intentionally collect medical records, diagnoses, or detailed medical histories.

Users should avoid entering sensitive medical information into free-form fields unless specifically requested for a legitimate purpose.

3. How We Use Information

We may use personal information to:

4. Respiration Counts

Pulmona may record or display the number of breathing cycles associated with a session.

This information is used to provide the application's functionality and may be used to display session progress or history.

The respiration count generated by Pulmona should not be interpreted as a clinical respiratory measurement.

5. Analytics

Where analytics services are enabled, we may use analytics information to understand:

Where legally required, we will obtain consent before using non-essential analytics technologies.

6. Legal Bases for European Users

Where the GDPR applies, we may process personal information based on:

7. Service Providers

We may use third-party providers for:

These providers may process personal information on our behalf subject to applicable contractual and legal requirements.

8. Payment Processing

Payments may be processed by third-party payment providers or app stores.

We generally do not store complete payment-card numbers on our own systems.

Payment providers may process payment and transaction information according to their own privacy policies.

9. International Data Transfers

CIBELE, Inc. is based in the United States.

Personal information may therefore be processed in the United States and other countries.

Where required by applicable law, appropriate safeguards will be used for international transfers.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.

Retention may depend on:

11. Account Deletion

You may request deletion of your account by using available account controls or contacting contact@cibeleinc.com.

Certain information may be retained where reasonably necessary for:

12. GDPR Rights

Where the GDPR applies, you may have rights including:

Requests may be sent to contact@cibeleinc.com. We may need to verify your identity before completing certain requests.

13. U.S. Privacy Rights

Depending on your state of residence, you may have rights concerning:

Requests may be sent to contact@cibeleinc.com.

14. Children

Pulmona is not knowingly intended to collect children's personal information in violation of applicable law.

If you believe that a child has provided personal information improperly, contact contact@cibeleinc.com.

15. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic storage or internet transmission can be guaranteed to be completely secure.

16. Cookies and Similar Technologies

Pulmona may use cookies, SDKs, local storage, device identifiers, pixels, and similar technologies.

Additional information is provided in our Cookie Policy.

17. Marketing

Where permitted by applicable law, we may send promotional communications.

Users may unsubscribe from marketing communications. Necessary service-related communications may still be sent.

18. Business Transfers

If CIBELE, Inc. undergoes a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction subject to applicable law.

19. Legal Disclosures

We may disclose personal information when reasonably necessary to:

20. Changes to This Policy

We may update this Privacy Policy from time to time.

Where required by law, material changes will be communicated through appropriate means.

21. Contact

CIBELE, Inc.

contact@cibeleinc.com